Testimonials
I feel very honoured to serve this wonderful community and aim to provide excellent service. So far, I am delighted that clients have reported that I achieve this aim.
However, if you are not happy, please let me know and we can discuss a full or partial refund, as well as being able to use your feedback to improve the service.
Have feedback? Get in touch!
this is what previous clients have to say...
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I feel so much more empowered to deal with my health issues.
Harriet is extremely knowledgeable, not just on the science but also on the lived experience of being a complex chronic illness patient. She listens and clarifies to make sure she understands your situation, and responds to everything you say thoroughly. Her report detailing our discussion and my options was clear, concise and forensic. Aside from that, it was just really good to talk to someone who understands, who is also a patient, and who can help you manage the gaslighting and neglect so many suffer at the hands of their GPs
~ Mia
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I can’t tell you how good my appointment with Harriet was!
She made sense of my symptoms and has produced a report on ways to proceed in order to get the correct diagnosis and therefore hopefully, treatment to improve . It was wonderful to speak to someone that understands and has vast knowledge of vaccine injury and long COVID . I would have no hesitation whatsoever in recommending her to others . Thank you so much Harriet .
~Jane Sharland
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Game Changer!
When we were lost and being told we were imagining my daughters symptoms, Harriet spoke to us like sensible people and understood immediately the issues we were struggling with. Her advice both on the call and afterwards in report were extremely informative, accessible and relevant, and the detail meant we could bring her recommendations to healthcare professionals with confidence, successfully accessing treatments that had previously been denied to us
~ Rosie Maguire
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I’m really happy to have found Harriet and her service.
Having been suffering for over a year and met with the usual blank stares from the NHS, I was getting most of my advice and info from Twitter. Even as a scientist myself, I was finding it difficult to sort the better evidenced treatments from the more wild experimental suggestions, and felt quite overwhelmed trying to figure out how or where to start... Harriet has a wealth of knowledge and patiently talked me through everything I needed to know with excellent clarity. I am feeling optimistic about finding ways to stabilise my condition and hopefully get a little bit of my life back. Thanks Harriet!
~ Felicity Alcock
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I’ve unfortunately lost faith in much of the mainstream healthcare system and it’s wonderful to have access to someone who is so knowledgeable and whom I feel I can really trust.
I love being able to consult with Dr Carroll about long-COVID, POTS, MCAS, EDS, microclots, venous outflow obstructions and such. She is so incredibly smart, evidence-based, good at connecting dots, compassionate, helpful and practical. She’s great
~Jill B
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Harriet provided a superb service.
She took the time to read through my copious notes and test results in preparation for the call and walked me through her observations in plain English. Harriet highlighted many instances of where medical professionals had been treating me inconsistently with test results and identified areas to explore with my GP. It was extremely refreshing to hear in a straightforward manner how my symptoms linked to the science and enabled me to connect the dots
~Anon
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Harriet knows her stuff!
She does not go outside her appropriate lane. She was really thorough and made some suggestions that have really helped.... Not a minute of this consultation was wasted! So grateful for your knowledge and time
~AJM
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It was good to talk to someone who understands.
The discussion and report was very thorough and we have a number of things to consider along with possible blood tests to follow up with. Thank you Harriet
~Kirsty Goodwin
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When I was in the deepest pit of darkness, Harriet was the shining light I needed the most.
She was (and still is) a helpful, caring, knowledgeable and reassuring voice, helping to cut through the "possibly's", the "we don't know much about Long Covid", and the "have you tried talking therapy or antidepressants?" style of advice I was left with at the end of the NHS Long Covid service program (the NHS service I received was well meaning, but not as well informed as Harriet's advice to me).
Harriet offered me impartial, evidence-based, scientific options (with the associated risks) for managing Long Covid, so I could make my own decisions. She also helped me with the language to talk to my GP in a way that my concerns weren't simply dismissed, resulting in them agreeing to a particular treatment. This has made a dramatic improvement to my day to day LC symptoms, meaning I've been able to return to most of my pre-COVID activities. So I got the combined effects of:
- Someone listening to me who actually understands
- Elimination of a couple of worrying "what ifs"
- Language so I could finally be heard by my GP
- Actually effective treatment
Thanks so much Harriet, I'd rate your help at 100 stars out of 5 if I could!
~Harry Flexman
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Over the past few years I have spoken to and engaged with many medical professionals regarding the symptoms I have been suffering with and none of them have had the depth of knowledge and understanding that Harriet demonstrated.
Harriet was able to analyse and breakdown my complex history and symptoms into rational explanations and suggest avenues of treatment and testing that hadn’t been considered while the detailed report that she wrote for my GP has provided much needed clarity and insight. Thank you Harriet
~ Anita Robertson
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Harriet is an amazing, kind person.
She has been there when I have been struggling to understand what is wrong with me, helping put all the pieces of the jigsaw together when the NHS abandoned me. She has given me the confidence to go back to my doctors to ask for tests and referrals. Her scientific knowledge of latest research is outstanding
~Sarah
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It was great to be able to speak with someone who really gets both the science and the experience of being ill.
As both patient and researcher/scientist, Harriet is exceptionally well positioned to understand the various strands of a complex, multi-system illness in ways that many medical professionals—who are specialists only in their silos—may not be. Harriet's service and knowledge are very comprehensive and detailed. She took the time to look through my reports and test results before we spoke. In particular, I found speaking with Harriet very helpful for figuring out what to ask of healthcare professionals, especially long COVID clinics, and for making sense of my illness for myself. Harriet's insights can help patients to channel their own intuition from lived illness experience, to be taken seriously in appointments, and to potentially avoid gaslighting and time-wasting
~Gary
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I just wanted to say what a fantastic service Harriet has provided.
I knew she’d be the right person to help me right from the start when she offered to adapt her usual working schedule if needed to accommodate my rest times. I had an unusual request around summarising information and evidence and she took time to talk me though her thoughts about this, being clear and honest about the potential outcomes prior to me committing to work with her.
She produced an outstanding summary well within the timescale we discussed. The information she provided was detailed and really thoroughly referenced and absolutely exceeded my expectations about how much information could be provided and evidenced on the very complex topic.
I would wholeheartedly recommend her service
~Anon